Our PRO services in Dubai handle a company's government transactions: trade license renewals and amendments with DET, the establishment card, MOHRE work permits, residence visas, Emirates ID and document clearing. Instead of an employee queuing at service centers, one Wordcraft PRO team submits each file, tracks deadlines and shows progress online. All four of our offices, in Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah, provide the full service.
What Does a PRO Do in Dubai?
A PRO (public relations officer) is the person who deals with government departments for a company. In Dubai that means DET for the trade license, ICP or GDRFA for the establishment card and visas, MOHRE for work permits and contracts, and Emirates ID. An outsourced PRO does this work without a salary or visa on your payroll.
PRO Tasks, Authorities and Typical Documents
| Task | Authority | Typical documents |
|---|---|---|
| Establishment card (new or renewal) | ICP / GDRFA | Trade license, partner or manager passport and Emirates ID |
| Establishment registration and labor quota | MOHRE | Trade license, establishment card, Ejari |
| Work permit and employment contract | MOHRE | Employee passport and photo, attested degree for skilled job titles, offer letter |
| Residence visa and Emirates ID | ICP / GDRFA, Emirates ID | Entry permit, medical fitness result, health insurance, biometrics |
| Visa and work permit cancellation | ICP / GDRFA, MOHRE | Original passport details, cancellation forms, settlement confirmation |
| Trade license renewal | DET or the free zone authority | Current license, valid Ejari, activity approvals |
| License amendment | DET or the free zone authority | MOA addendum, resolution, partner documents |
| Ejari and tenancy paperwork | Dubai Land Department (Ejari) | Tenancy contract, landlord documents, trade license |
| Document attestation | Home-country authorities, UAE embassy, MOFA | Degree, marriage or company documents |
| Legal translation and notarized POA | MOJ-certified translator, notary public | Source documents, signatory passports |
PRO Services in Abu Dhabi, Sharjah and Ras Al Khaimah
The same work is done outside Dubai by the branch in each emirate, with its own local authorities. There are no separate city pages for this: the branch team takes the file.
Abu Dhabi
Licenses and amendments through TAMM with the Abu Dhabi Department of Economic Development (ADDED), immigration files with ICP, and MOHRE for work permits. Our Abu Dhabi branch is at Office 1760, 17th Floor, Al Ghaith Tower, Hamdan Street; call or WhatsApp +971 50 616 0468.
Sharjah
License renewals and changes with the Sharjah Economic Development Department (SEDD), ICP and MOHRE files, and notary bookings with the Sharjah Courts or the MOJ notary. Our Sharjah branch is at Office 3107, Business Tower, Corniche Street, Al Majaz 2; call or WhatsApp +971 54 544 0234.
Ras Al Khaimah
Mainland files with RAK DED, free zone files with RAKEZ, plus ICP and MOHRE. Documents can be handed in at any of our four offices.
Company Document Clearing
Many PRO files stall on a supporting document rather than the application: a foreign degree that must be attested before a work permit, a POA that must be notarized, or a contract that must be filed in Arabic. Our MOJ-certified legal translators, our attestation desk and the team that arranges power of attorney notarization sit in the same offices as the PRO team, so the whole file moves at once.
One-Off Jobs or Annual PRO Support
- One-off transactions: a single renewal, a new employee visa or a cancellation, quoted on its own.
- Annual support: we keep a calendar of your license, establishment card, visa and Emirates ID expiry dates, remind you ahead of each one and process the renewals as they fall due. Companies with several employees or more than one license usually choose this.
How a PRO Request Moves
- WhatsApp a clear photo or PDF of the documents, or send your trade license and we list what is coming due.
- The written quote arrives within 10–30 minutes, with the scope and each authority involved.
- After you accept, you get an order confirmation and can follow every submission and pending item in online tracking.
- Issued documents reach you digitally; where an original is needed, we collect and return it free.
Official portals we file on include MOHRE, ICP and GDRFA Dubai. Hiring? See the employment visa service; for the owner's own residence, the investor visa. For background, read our guide to PRO services in the UAE.
Frequently Asked Questions
What does a PRO do for a company in Dubai?
A PRO handles the company's government transactions: license renewals, immigration and labor files, Emirates ID and approvals, so owners and staff do not have to visit service centers.
Do you provide PRO services in Sharjah and Abu Dhabi?
Yes. Our Al Majaz office works with SEDD, ICP and MOHRE in Sharjah, and our Hamdan Street office files through TAMM and ICP in Abu Dhabi. Ras Al Khaimah files are handled by our Al Nakheel branch.
Can you renew my trade license?
Yes. We check what the renewal needs, such as a valid Ejari and any activity approvals, submit it and deliver the renewed license.
Do I need to hire an in-house PRO?
Most small and medium companies outsource PRO work. It avoids a dedicated salary and visa while keeping deadlines covered.
Can you handle free zone companies too?
Yes. Free zone companies file licenses and visas with their zone authority, and we prepare and follow up those submissions as well.
What if a visa or license has already expired?
Tell us straight away. We check which blocks or fines sit on the file, clear what can be cleared and restart the renewal. The quote lists everything outstanding.
Can you cancel visas when an employee leaves?
Yes. We cancel the residence visa and MOHRE work permit together so the company file stays clean and the employee can move to a new sponsor.
How is a PRO job priced?
Each quote lists the government charges at cost and our service fee separately, per transaction or as an annual package, before any work starts.
Last updated: September 2026
